Medical Office / Receptionist

Perform administrative support duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

  • Answer telephones to direct calls or provide information.
  • Compile data or documentation.
  • Greet customers, patrons, or visitors.
  • Interview employees, customers, or others to collect information.
  • Maintain financial or account records.
  • Maintain medical records.
  • Order materials, supplies, or equipment.
  • Prepare business correspondence.
  • Prepare documentation for contracts, transactions, or regulatory compliance.
  • Refer customers to appropriate personnel.
  • Relay information between personnel.
  • Schedule appointments.
  • Send information, materials or documentation.


Washington Pay Range $13.90 - $26.77/hr

Program supported at:


Edmonds Community College


Everett Community College


Occupation Description

Typical Job Duties

Medical Billing and Coding

Compile, process, and maintain medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. Process, maintain, compile, and report patient information for health requirements and standards in a manner consistent with the healthcare industry's numerical coding system.

  • Enter patient or treatment data into computers.
  • Maintain medical facility records.
  • Maintain medical or professional knowledge.
  • Monitor medical facility activities to ensure adherence to standards or regulations.
  • Prepare healthcare training materials.
  • Prepare official health documents or records.
  • Present medical research reports.
  • Process healthcare paperwork.
  • Process medical billing information.
  • Record patient medical histories.
  • Supervise medical support personnel.
  • Train caregivers or other non-medical personnel.


Washington Pay Range $13.00 - $29.56/hr

Occupation Description

Typical Job Duties

Link to HPOG website.

Follow HPOG:

Innovations in Creating Access To Careers in Healthcare (I-CATCH) is a Health Profession Opportunity Grant (HPOG) and is administered by Edmonds Community College.


This document was supported by Grant # 90FX0032-01-00 from the Administration for Children and Families, U. S. Department of Health and Human Services (HHS). Its contents are solely the responsibility of the authors and do not necessarily represent the official views of HHS.


HPOG is a study funded by the federal government which is being conducted to determine how these training opportunities help people improve their skills and find better jobs. During the study, all new eligible applicants will be selected by lottery to participate in these training opportunities. Not all eligible applicants will be selected to participate in these opportunities.


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Link to HPOG website.

Link to HPOG website.
Link to HPOG website.
Link to HPOG website.